When developing as a leader, the focus is typically on improving skills and qualities to enhance job effectiveness and team running. These leadership values generally are things like creativity, decisiveness, and expertise.
However, in recent years, we are beginning to realize that empathy is one of the most essential leadership qualities. Especially in a hybrid workplace, empathetic management can contribute to connection for an employee base that longs for understanding and deep connection.
Historically, empathy was considered a “soft” leadership skill. Businesses viewed it as something nice to have in a leader but unnecessary. As more research is done, we are beginning to realize just how vital empathy is for effective leadership.
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